Client Acclaim for Jay Martinez
I'm really happy to have worked with Jay Martinez at LUXE for the sale of my home in 2021. He was highly communicative and responsive during the whole process. He is very knowledgeable, and his insights and support during the process helped me feel very comfortable while selling the home that I had owned for over 20 years. His attention to detail and care for for my needs during the process, helped truly limit the amount of stress I felt during the sale. I will absolute hire him again for my next home purchase/sale needs.
Lisa Converse August 4, 2021
We feel extremely fortunate and happy to have met Jay! We bought a house in AZ with plans to stay put for a long time. But due to changes in my employment, we needed to move out of state. Initially we were reluctant to sell the house as we planned on coming back to AZ but also weren't comfortable turning it into a rental as we'd be out of state. Jay gave us advice and help on what we should do. Knowing nothing about having a rental and needing to manage it from out of state, he found great tenants, introduced us with a trustworthy property management, and took care of everything for us. During the 5 years of it being a rental, Jay always reached out to us periodically just to check in to see how we were doing and updates on how our home was. It was great comfort knowing we have someone who didn't just check out after finding us tenants. Unfortunately we figured we most likely wouldn't be coming back to AZ. Jay again gave us his honest opinion and his deep knowledge of AZ market which helped us with decision to list. From list to close of escrow, he was very responsive (even during his vacation with family!), kept us updated with every little detail and progress. We felt like we never even left AZ! We sincerely appreciate everything Jay has done for us and it goes beyond real estate. We truly feel we found someone much more than just being a realtor, but a close family friend now. Thank you for always giving us honest opinions tailored to our situation and always being there for us, Jay!
Shawn and Julie Kim August 4, 2021
I highly recommend Jay Martinez at LUXE. He helped me find and buy a house in 2008 and sold that house for me recently. So, I've seen how well he does on both sides of a sale. He is relentless at both finding and selling. He was in almost daily contact from start to closing. Jay answered all my questions in terms I understood and often before I knew the question. He is knowledge, very competent, honest and a really nice person to work with.
C. "Kelly" Banks, B.S., RN June 18, 2021
I had the pleasure of working with Jay and Abby when I purchased my first home. They are by far the most honest, professional, and courteous people I have ever met. I’ve heard many people say that buying a home can prove to be the one of the most stressful life events you’ll ever experience, but working with Jay and Abby along with their referred contacts made our purchase seamless and low stress. Don’t waste your time with another realtor service, go with Luxe Real Estate and work with Jay and Abby
Brandy Reeves December 13, 2019
Luxe Real Estate Group, led by Jay Martinez, recently marketed and sold four investment residential properties for me and my family. I could not have anticipated how well this activity was managed. Jay and his team navigated countless complexities with grace and professionalism. I was absolutely blown away by the attention to detail, tenacity, and care from their company. It's not often these days that firms can make such a lasting positive impression on their clients while simultaneously emulating what good looks like in terms of personal & professional integrity in this industry. It made all the difference. Thank you for your service and continued friendship.
Ben Kennett November 25, 2019
We could have not sold our unit without Jay's help. We live in Texas and distance was a major factor for us as far as repairs and value of the market. Both "No Problem" for Jay.Weekly updates keep us informed of the activities with our listing a long with Jay's input!!
John & Kitty Kennett November 25, 2019
Jay was extremely patient in helping us with selling my 85 year old mother's home. It took a VERY long time to remove her stuff from the home but he hung in there with us. He was always courteous and prompt. He gave us sound advice on pricing and improvements and had a very good sense of the market. He was fantastic at finding many contractors at reasonable prices to help with the fixes we needed to do. When we didn't agree, he was very respectful and courteous. We didn't do everything he said, but we did most of it and we got fantastic results - a great offer at more than asking on the first day of listing. The closing went flawlessly. In a high pressure situation, it was a pleasure to deal with a true gentleman we could trust as our agent.
Elizabeth Shriver November 22, 2019
A heartfelt thanks for pulling this quirky, difficult house to close. We got the buyer we wanted. The price was right considering the condition of the house. You have succeeded when others have failed. You've been brilliant with timing, pricing, and all the strategizing pieces. It’s been a pleasure working with you.
Please let’s stay in the loop. I find you a special presence in my life and would welcome more opportunities to be in one another's lives.
Know I am always around and enjoy our meetings greatly. I learn much from the way I see you operating your life. I am looking forward to our lunch date next time I find myself in Phoenix.
John Dooley August 12, 2019
Working with Jay Martinez was a very enjoyable experience. Jay was patient in helping us find our perfect home. His personal demeanor, professionalism, knowledge and experience helped close the negotiating gap between seller’s expectations and our purchase price. Jay was with us every step through the inspection, mortgage process and attending the closing. Thereafter, Jay even assisted us in finding various trade contacts for our remodeling projects. We found working with Jay on a personal level very enjoyable – he is a good person, smart, with strong values and integrity. Highly recommended.
Rob & Carrie Lasich July 20, 2018
I have used Jay's services to purchase each house I've bought for a few reasons; he has the highest integrity, best follow through and calmest demeanor of any professional I've worked with. Buying a house can be a stressful process and Jay graciously guides you through the process like no one else. His years of experience in the business and knowledge of the housing market make him a secret weapon in getting the best deal and finding the house of your dreams. Every friend or colleague I have recommended Jay's services to have loved him as well. He is a real estate rock star.
Lisa Robinson June 25, 2018
Jay Martinez was incredible throughout the whole difficult process of buying a home. He made it simple, was always on call when I had questions, and went the extra mile to make buying my dream home a reality. I plan on recommending him to everyone I know because he was amazing! My family and I will definitely be using him in the future. Thank you Jay!!
Shelby Taylor June 15, 2018
I cannot say enough about Jay and the incredible job he did for me from the moment I met him. I needed to move across the country within 1-2 months and Jay gave me great advice leading up to my departure. Once my dogs and I were out of the house and traveling to our new home, Jay provided guidance on items I needed to improve, update, fix and just make right prior to putting my house on the market. Two days before my house was listed, I had a contract on it and a backup contract in place the day it was listed! I closed in 30 days and the stress of dealing with my home from 2000 miles away was gone. I cannot say enough about Jay and everything he did for me and this process. Best realtor I have ever encountered and would highly recommend him to anyone
Cyndi Smith April 27, 2018
Jay Martinez, with Luxe real estate group, is a consummate professional. In my 64 years, I have never dealt with someone so dedicated to their profession and so kind as Jay. This was a different type of listing, given that it was my deceased Mom's home. When a family member gave Jay a very hard time, he handled it with grace and humility. He said the deal that was offered was a very good one and looking back I know it was. Jay topped the closing off by sending us a sweet treat and we are still enjoying it. Thank you so much, Jay.
K and D McLean April 3, 2018
Jay is very honest person. Exceptionally knowledgeable. He shoots for excellent customer service and always puts his customers first. It was a pleasure working with him. I would highly recommend his services to anyone in the housing market.
Jonathon Colossio & Brittany Lasko March 17, 2018
Jay was referred to me by a very good friend. She had told me that Jay was excellent at his job, had a lot of experience, was very hard-working and very honest. And she was right! Jay is extremely responsive and answered all of my questions (and I had a lot of questions through my house-hunting process). I could not have been happier having him help me all along the way. He gave me peace of mind because I knew that he had my best interest at heart. That is not easy to find these days. You cannot go wrong having him help you find your new home. I am a picky person and am not impressed easily... I was impressed with Jay!
Cindy Toraya March 17, 2018
We worked with Jay on a back-to-back sale of our condo and purchase of a home in early 2017. What a fast-paced couple of months! We are very glad to have had Jay working with us on both transactions.
Jay is a professional and skilled negotiator, who looks out for his client’s interests. He understands the factors that make a property desirable beyond its price, and he diplomatically communicates his professional opinions. Jay’s honest advice (e.g., about a seller's risky financial terms in one instance and property locations or other features in two other instances) saved us from making what could have been less than desirable choices.
Ultimately, our condo was under contract after 14 days on the market and we found a gem of a new home a month later. Thanks, Jay!
Michelle & Leigh November 21, 2017
I have known Jay Martinez for over 15 years. He has consulted with and assisted over 25 different people who are either my friends or family over that time and every person we've introduced him to has said the same things about their experience working with him that I am going to share below. Jay is meticulously thorough when it comes to the details of the deal, the house and the collaboration with his professional partners. He is incredibly responsive but even more than that he is proactive and kept me informed at every stage of the process from initial discovery and searching for a home, to and through the closing, and to top it all off, even months after the deal was done. Jay is insightful and asks questions in a manner that allows one (whether they are buyer or seller) to arrive at their own conclusions but if you listen closely he shares his thoughts with you in the question itself. I am in the business of helping professionals build their own brand, deliver on the promises associated with that brand and be accountable for the outcomes of their actions. As a buyer working with Jay I was overwhelmed with how much passion and commitment he delivers to my knowledge and understanding of the process and ultimately my satisfaction. Jay Martinez creates a brand that is distinctly one of a kind and I learned a great deal from him about ways in which I can be a better business person, coach and employee. He has become a friend to me and to my family and Jay is the only person I will every recommend to somebody else and I will never work with anybody but he and his team in the future. Thanks Jay for showing me and everybody in our inner circle over the last two decades how business should be done!
Tom Waite November 21, 2017
Jay Martinez helped us buy our 2nd home. Jay is a total professional. A true 5 Star Agent, a Great Communicator that knows Phoenix inside and out. We Highly recommend Jay for anyone who is looking to buy or sell a home in the Phoenix Metro area. We couldn’t be happier with our decision to hire him to represent us and I’m sure you will feel the same way too. Kevin and Stephanie F.
Kevin and Stephanie F. November 3, 2017
Jay's outstanding! That's the best word to describe how working with him can be. I am a new home buyer with lots of questions and needs. Jay was very patient with me and was available anytime I needed him. The best part of the whole process is, he was on vacation for a part of the time I was looking for a place. We were able to find a great location in Chandler before he left with his family. Even though he was on vacation, Jay worked a deal for me that was perfect! I can't say enough about working with Jay, he's honest, extremely experienced, his negotiating skills are out of this world, and just a nice guy all around. Thank you again Jay, you ROCK!
Cody Sweet August 27, 2017
Jay Martinez is an outstanding "Full Service" realtor. He will go way above the call of duty for his clients, providing expert knowledge in every stage of the transaction. He is highly organized and attentive to every need or real estate question. Jay is a thoughtful and loyal agent who always works with enthusiasm, and is someone that you will want to keep as a friend!
Buz and Barbara Weisberg August 24, 2017
Jay Martinez did it again. Great experience overall. He went on vacation, but yet managed to keep us informed with following steps and what was needed. He was very attentive and following up rapidly. What else can someone ask for?
Rogelio Silva & Silvia Venegas August 24, 2017
Jay Martinez is one of the most outstanding people you will ever have the pleasure to meet. His dedication to customer service, expertise in the real estate market and personable nature make Jay the perfect real estate agent. For our family, finding a home for our children to grow up in was of paramount importance. Jay listened to all of our house wishes and took the time to get to know each of us, including our young toddler. Jay combined his knowledge of the market with his insight on each of us to find us the absolute perfect home.
It is obvious Jay is widely respected among others in the housing industry. This helps immensely with the entire house hunting process, from identifying homes for viewing, negotiations, to inspections. During closing, we had a few hiccups with our bank. Jay’s vast expertise, guidance and tenacity made it possible for us to meet every closing deadline and secure our dream home.
Jay is the absolute best. He has our highest recommendation!
Jim & Catherine Ayers August 24, 2017
We can't believe we are sitting in our new home! The past few weeks have been so stressful and busy. We find it hard to imagine that the move is complete. The past week has been filled with deliveries, landscapers and cable service. We still have several more people coming tomorrow. But, we made it through thanks to you.
We never could have made it without your knowledge and hard work. Saying thank you just doesn't say it all. We appreciate every little thing you did to make the transition easier. Today we had a nice surprise delivered! Can't wait to enjoy a brownie. Love it!
The gift card will be used to get the new lamp shades and countless other necessary items!
Looking forward to seeing you soon. You truly are "the best" !
Linda and Roger
Roger and Linda Cobb May 5, 2017
I highly recommend Jay Martinez of Luxe Real Estate Group. I purchased a property as an out of area owner buyer and Jay was extremely helpful in guiding me through the process to a successful closing. Jay was always professional and courteous. He was very proactive and kept me apprised of status and next steps. Jay also has a great network and was able to provide excellent referrals for lenders, inspectors, and even locksmiths for after the purchase was conclude. A pleasure to work with and will definitely look to Jay first for any future real estate need.
Tim & Mary Hibbing April 2, 2017
Julie and I want to express our gratitude during this whole process. We couldn't be happier with your professionalism, trustworthiness,thoroughness. Thank you again Jay.
Shawn and Julie Kim January 5, 2017
We used Jay Martinez to buy and sell our home in Phoenix. We were very impressed with his real estate knowledge, attention to detail, quick follow ups and proactiveness. It truly was a pleasure working with Jay!
Dan & Anne-Marie Phelan October 16, 2015
Jay was the best real estate agent I have ever had the pleasure of working with. We had a complicated sale and Jay dealt with the issues that arose with diplomacy and patience. We sold our home in only 4 days and just under our full asking price! I would recommend Jay to anyone I knew who was looking to buy or sell a home. Jay is simply the best in the business!
Cindy Babbitt October 16, 2015
I just received your letter and gift card; thank you for your thoughtfulness and kind words.
I have worked with numerous real estate brokers though out my lifetime, but none of them can hold a candle to you…you're THE BEST! I have family and friends in Arizona and California and I will most definitely pass along your contact information to all of them.
Again, thank you, thank you, for your professionalism, efficiency and congeniality. While the circumstances I found myself in regarding the Scottsdale house were foreign and very unpleasant for me, having you on my side allowed me to step back, knowing you had everything under control. You went above and beyond the ordinary and I appreciate you so much! If I'm ever back in the Scottsdale area I will give you a call -- would love to meet you and your bride!
Mary Horn June 19, 2015
Working with Jay Martinez was a great experience. He goes above and beyond what is required of an agent in order to get the job done.
What I found to be most important is that Jay kept me well informed about every aspect of the process. There are so many matters that need to be considered when selling your property and Jay always explained the pros and cons of each in order to make the best decisions.
When it came time to go through the inspection period, Jay even handled that part by making sure every detail was taken care of. There are so many obstacles and roadblocks that can potentially sabotage the sale of the property if they’re not taken care of and this made the entire process easy to endure. As a consequence, it also allowed me to concentrate on my own work instead of getting so emotionally involved with the transaction. In my opinion, this is the primary reason I would hire Jay again.
If you’re looking for an agent that has years of experience, pleasant to work with, and knows how to get the job done without the client having to spend a ton of time during this process, you should consider Jay Martinez. He’s a true professional in every sense of the word and I would highly recommend him to anyone.
Phil Hoffman May 20, 2015
I have purchased a number of properties in my lifetime and with the recent industry reform, this certainly ranked among the most difficult. Luckily Jay was by far the most competent, responsive and knowledgeable real estate agent I've ever had the opportunity to work with to help me through the process. He went above and beyond, helping to ferret out documentation from a previous title company, doggedly pursuing responses from an otherwise unresponsive sellers agent and much more. What could have been a much bumpier ride was smoothed out by Jay's expertise, reliability, persistence and general good nature. I would highly recommend Jay to anyone and he will continue to have my business in the future.
David Vespoli May 11, 2015
I have my real estate broker's license and I still chose to use Jay Martinez and the Luxe Real Estate Group to sell our family's home. No matter how busy he is, he is attentive to every single detail in a real estate transaction. He takes pride in handling everything immediately and in the most professional manner possible. I would recommend Jay to anyone looking to sell or buy a home. There are a lot of choices out there and a lot of realtors who make their living by mass marketing, but when it comes down to the ins and outs of selling or buying a home, those do not always give you the service one should have. That is why I always recommend Jay Martinez to friends and family.
I think it's an extremely important decision on who you choose as your realtor. Jay has every quality you would want when going through a real estate transaction no matter how big or small the deal will be.
Jeff Cobb April 20, 2015
Recently we relocated to the Phoenix area. Being unfamiliar with Phoenix and its surrounding area we needed to rely heavily on a local realtor, one who would listen carefully to our needs and help us determine where in the Phoenix area we would want to call home. Fortunately through a mutual friend we were introduced to Jay. Jay immediately made us feel comfortable by carefully listening to our needs and injecting his knowledge of the area to find us a great new home. Throughout the process, Jay was readily available to answer our questions and accompany us on many prospective home tours. After we found our home, Jay guided us through the process and ensured us that the process went smoothly. When we decide to buy a house, there is no question that Jay will be our first call! We would not hesitate to recommend Jay to anyone needing real estate assistance in the Phoenix area.
Mark & Diane Annett March 27, 2015
Jay Martinez and the Luxe Real Estate Group has been an absolute pleasure to work with. Jay has a comprehensive knowledge of the Phoenix metro area and the housing market in general. My family and I have used Jay several time and would look forward to working with him again in the future. Additionally, I have recommended Jay and his team to several friends who have also become happy clients. Jay Martinez and the Luxe Real Estate Group make buying or selling real estate a real breeze.
Kevin Ghaswala March 27, 2015
If you are looking for a truly professional experienced realtor, look no further! Spent a year with Jay (patience is his virtue)! A true gentleman . I Looked for a second home in Scottsdale from the Midwest. Jay was great to work with remotely . He will check places that you are interested in on your behalf, always pointing out pro’s and con’s honestly. When you find your place you know it! Jay was there the whole way through and after the purchase for any needs/ referrals you may need. Highly recommend Jay.
Donna Atlee March 27, 2015
We had the pleasure of working with Jay Martinez as we sold our house and purchased our new dream home. As a seller's agent, he provided expert guidance in preparing our house to be listed, selecting an appropriate listing price and creating effective marketing materials. The results? Within two weeks we had an offer at full asking price and the appraisal came in right on target.
When purchasing our new dream home, Jay's expertise was apparent again in the homes we looked at and the things he knew to look out for in the potential properties (location considerations, structural concerns, etc.) The result? We found our home the first day we went out looking. And on top of it all, Jay is one of the nicest people we've ever met. His calm demeanor enhances his negotiating skills. Everyone from our finance broker to the escrow company and even the inspectors had nothing but positive things to say about their interactions with Jay. We highly recommend his services to anyone looking to sell or purchase a home.
Dan & Keri Rivera March 27, 2015
Dear Luxe Real Estate Group,
Over a 3 month period, my fiancé and I had the pleasure to work with Jay Martinez as both a buyer’s agent and seller’s agent. It was an exciting and scary process to sell 2 houses [on opposite ends of town] and buy a new one pretty much all at the same time!
As we were both selling our individual houses, Jay was honest with us and realistic about price points. Both of our houses sold very quickly and Jay handled the negotiations with ease. He also assisted in getting required repairs done and took on the burden of coordinating contractors and scheduling inspections, treatments and handyman work.
When it was time to choose our new home, Jay made this process very easy! Jay made location recommendations as we were looking for new homes that we hadn’t even considered. He took the time to research busy streets, power lines and future road improvements that may have impacted the value of our new home. Jay always encouraged us to keep looking even when it seemed impossible to find a home that was going to fit our new combined family lifestyle.
When we finally found the ONE, he once again handled the negotiations easily and advised us at every turn. We couldn’t be happier with our new home and the ease of doing business with Jay Martinez. In fact, we have shared his contact info with friends and family and encourage everyone we know that’s considering a move to call him.
Thank you Jay for doing an exceptional job!
Russ Jorgensen & Jessica Scrivner March 27, 2015
The service and personal attention we received from Jay Martinez was exceptional and unexpected from a Realtor! After patiently going through listings and explaining details with us he made sure we really understood the process. He returned all phone calls and emails the same day. We never felt neglected or unimportant. He is also highly personable with an engaging personality. Jay was honest about some minor changes that we needed to make .
Regardless of whether you are buying or selling, I would highly recommend Jay Martinez to help you in this life changing move. We could not have asked for a better Realtor to guide us through the process. If we ever need to move again he will be our first choice in real estate agents.
Jeremy & Eva Wells March 27, 2015
Jay was terrific in turning an un-pleasant task of completing a sale into an extremely smooth one. Jay didn't leave any stone un-turned and navigated me through the process from start to finish in a very professional manner. His advice, exemplary communication skills, and professional knowledge as a broker certainly impressed.
Peter Szarka March 27, 2015
Jay just sold my house in Tempe. He had it under contract in just a couple of weeks and sold in a little over a month. Jay was very knowledgeable about the local market and able to work calmly through contact issues to closing. I highly recommend Jay to anyone with a real estate need.
Brad & Denise Uhlig March 27, 2015
Jay Martinez went above and beyond in selling my home. There were many obstacles in the process, but he was always patient and kind and worked through them. He was a joy to work with, and I would recommend him to anyone who needs a good real estate agent.
Joan Block March 27, 2015
We really appreciated working with you and your professional way of handling our transaction. As we have already told others, we would recommend Jay Martinez to anyone who is either buying or selling their home because of the no pressure, yet opinionated, to our advantage in the way you handled our endeavor to purchase our condo. We are grateful for you expertise and knowledge of the market and facilities that we were not totally familiar with. Thank you again!
Kraig & Wendy Erickson March 27, 2015
My experience with Jay Martinez and LUXE Real Estate Group was exceptional - Jay was knowledgeable, professional, and a pleasure to do business with. With Jay you get great customer service from an individual who truly knows and understands the current real estate market. I highly recommend Jay and the LUXE Real Estate Group - I will definitely be calling his team for all my future real estate transactions.
Jonathan Bouvet March 27, 2015
Jay Martinez has helped me purchase two properties in Arizona. As an out-of-state buyer, Jay kept me current on market trends and helped me to understand Arizona property values. Both purchases were handled very professionally and I would highly recommend Jay to anyone looking to buy or sell real estate.
Nameer Razak March 27, 2015
In Feb of 2011 I decided it was time to start looking. A friend referred me to the Luxe Real Estate Group and Jay Martinez. Jay started sending me properties that were in my price range and he thought I would be interested in. I flew out to Phoenix in May and we went house/condo hunting. By the end of the week i found exactly what I wanted and by June had closed on my new condo! It was a pleasure to do business with Jay and Abby Martinez. They are professional, experienced, and followed through on every detail from start to finish. I plan on buying an investment property in the Phoenix area in the future and plan on doing business with Jay & Abby Martinez again. I highly recommend them if you are looking for a real estate agent in the Scottsdale/Phoenix area.
Lydia Gounalis March 27, 2015
It is a pleasure to deal with an intelligent real estate agent. You did a great job of identifying exactly what we were looking for and your follow through was excellent. I don't have any suggestions on how you should improve because you did everything perfectly!
Zane & Dorothy Leshner March 27, 2015
Thank you for all the help you gave me when handling the short sale of my house. Your knowledge and experience made this very difficult time so much more manageable for me. I especially appreciate your calm manner and supportive approach to your business.
Kathleen Renz March 27, 2015
I am usually not a person who writes letters of recognition, but I felt that I had to after my contacts with Jay Martinez and the Luxe Real Estate Group. In this very difficult time in real estate, it is refreshing to find people like Jay and his group. I was lucky enough to have had them involved in several of my property transactions. As both a seller and a buyer I was completely satisfied with the results. Jay took the time to listen to my needs and wants and tailor a plan to accomplish my goals. Jay's honesty and integrity are second to none. I came away from my transactions with a feeling of this is the way a business should be. Anyone looking to buy or sell property should look at Jay and Luxe Real Estate Group. I highly recommend their services to anyone.
Jim & Mardi Guy March 27, 2015
I have known Jay Martinez since early 2009. We hired Jay to help us find a home in Phoenix. Over the past 3 years, I have found Jay to be an honest and patient man. An example of his character could almost be summed up in one particular interaction. After looking at many homes and condominiums over the period of a year, we came across one particular home in Scottsdale. The home was just a few blocks from work, in a nice neighborhood and had everything we were looking for. It could have been a slam dunk sale for Jay. After he listened to us talk about everything we liked and how we could see ourselves in this home, he made this statement. "I too like this home and it really gives me a good idea of what you’re looking for but I am going to strongly advise against it. Behind the wall in the backyard, this home sits on a very busy street, right at a very busy intersection. The noise will be constant 7 days a week".
After we tried to convince ourselves we could live with the noise and we wanted to right an offer anyway, Jay said this: " I will write an offer on this home under one condition...that you will also sign a statement from me advising you not to buy this home because of the knowledge I have of this busy street and intersection". He then asked us to be patient and find the right home for us, at the right price, with everything we were looking for. We took his advice and 3 months later we found the perfect place! Jay walked us through the negotiations on a home with multiple cash offers. He then met with the seller, guided us through the offer and we were able to consummate a deal.
Bottom line it was Jay’s honesty and ethical behavior that led us to our perfect home. We ended up with everything we wanted, and saved almost $70,000 in the purchase of our home over the home we wanted on the busy street! I have since referred multiple friends and family to Jay and still seek his advice on certain real estate related issues as they arise.
Kurt Erickson March 27, 2015
As first time home buyers, we were very concerned about finding the right realtor to help us. We researched literally hundreds of names on the internet, and settled on three people to interview. Jay was the second person we sat down to speak with and, afterwards, we quickly cancelled our third meeting.
What initially struck us about Jay was his honesty and sincerity. He told us straight up that he wasn’t out to try and cheat anyone -- including whomever we’d be buying a home from. Instead, his goal was to be well educated in all aspects of the sale, and to help us come to an agreement that was fair and made everyone in the deal happy. That’s exactly what he did.
As we set out looking for homes, Jay kept everything fun and relaxed while consistently giving us excellent information about each house. Our first full day of house hunting included four homes we chose off the MLS, and two homes Jay thought we should take a look at as well. Lo and behold, the home we ended up buying was one that Jay had suggested that first day!
While his honesty, knowledge of the field, and spot-on gut instinct makes Jay an excellent realtor, we couldn’t speak about him without also mentioning his passion for what he does, and his dedication to us as clients. As first time homebuyers, there was so much we didn’t know about! Jay walked us through every step of the way, often meeting us for appointments when he didn’t have to be there, and was always available and responsive any time we contacted him. He is one of the most sincere and hard working people we’ve ever met -- we sincerely cannot recommend him enough!
Michael Berman and Katie Kitchen March 27, 2015
Since I was very happy and satisfied with his excellent services in buying my current home in Scottsdale
I asked Jay Martinez to help me in selling my previous house in Phoenix.
Both transactions were successful and satisfactory. He demonstrated his good understanding of the market and
professionalism through the whole process, He was a good listener and easy to talk with. He was very honest,
good communicator and hard working.
Sushil & Haesil Yun March 27, 2015
Jay was wonderful to work with! We have worked with him on the purchase of our last two homes & he was very knowledgeable & helpful! I would highly recommend Jay to anyone who is in the market to purchase a home & will use Jay for all of our future purchases.
Michael & Susan Crabtree March 27, 2015
Jay is a true professional. When we purchased our home, he was completely organized and guided us through every step of the process. He was always available to answer any concerns we had and clarify what we didn’t understand. He was our advocate and the deal was done with ease. We were both pleased and impressed and would highly recommend him for any of your real estate needs.
Bob & Jean Cary March 27, 2015
Thank you for all your great efforts. It gives me great pleasure to recommend Jay. I live in Canada and I used Jay to secure my first property in Phoenix. I found Jay to be a dedicated resourceful and highly motivated individual. He has impeccable qualification and his knowledge of the market is first class. Jay is a person of high integrity and I unhesitatingly recommend his services.
Shatha Razaq March 27, 2015
Jay Martinez uniquely helped us find the perfect home to raise our new family. We relocated to the Phoenix area and were overwhelmed with the area growth after being away from Arizona for over 11 years. Our new work allowed us the flexibility to choose almost any neighborhood in the Phoenix area. Jay met with us initially and really took the time to identify our priorities, our family needs, and our critical tastes. He helped us narrow down our choices to a few cities within the Phoenix area, then showed us multiple properties in each so that we could get an idea on what our price range would purchase in each city. As we started to focus in on the Ahwatukee/East Valley area, he continued to show us a compliment of newer properties and properties with promise. Of course, we fell in love with a newer neighborhood that simply did not have a lot of availability.
At this point, we were very disappointed; however, this did not discourage Jay! Without us knowing, he drafted and sent a very heartfelt letter to each resident of the neighborhood. He didn’t just say "hey, who wants to sell their house?"--he introduced us as a young family who really wanted to move in and join their community. Within two days, we had the opportunity to walk through three homes in the neighborhood! Fabulous results! We originally had settled on a different home within the neighborhood as it fit better within our budget. Jay helped us see the benefits of a slightly more expensive home that sat within a cul-de-sac. His assistance helped us choose our beautiful home, safe for the children, and wonderful friendly neighbors. Following our choice, his relationships with reputable resources made the more painful portion of buying a house such as inspections, loan origination, etc, so comfortable and easy. Although the whole process did not take that long, Jay's expertise, professionalism, and dedication made the biggest business/personal decision of our lives pain free and so very successful.
Roy & Lisa Firestone March 27, 2015
Jay helped us with our first home purchase, a very special occasion. With great pleasure, I am able to say Jay made our experience comfortable, safe and right. Jay is very informed, responsive and accommodating, with a tremendous willingness to share his professional insight. Our title agent [in business for many years] even admitted to us how she was impressed with Jay’s high level of organization and understanding of the market, along with its processes. These are qualities that resulted into three other referrals [all family members, all with the same outstanding experience]. Without Jay having to say so, I believe his primary drive is to help others - his expertise just happens to be in real estate. The experience is not just an event with Jay, but an on-going relationship that we are grateful to be a part of.
Jason & Sonia Jurek March 27, 2015
I couldn't have picked a better realtor! This was my first time buying a house and the process couldn't have been smoother. Jay and his team set up an online portal for me to view all of the houses as they hit the MLS, they were all within my parameters that I selected at the beginning of the process. Jay patiently showed me houses and answered all of my questions, recommended excellent contractors for repairs and even referred me to a mortgage broker who I was very pleased with. From start to finish the process was easy, and I never felt stressed or overwhelmed.
Allen Hopkins March 27, 2015
Jay has been my realtor for several years and during that time I have purchased and sold a couple of condos in the greater Scottsdale and Phoenix metropolitan areas. Jay was able to understand what I was looking for in terms of location, amenities and price. He is extremely knowledgeable about the current condo and housing market, housing conditions and the amount of work needed to be done or if they would be considered move-in ready, and the buying process and contract strategy. I never felt pressured into making an offer or offering an amount above my comfort level. Jay was always flexible to work with my schedule and took time out of his week and/or weekend to show me units he felt met my criteria.
Recently, I wanted to refinance my condo and Jay was able to guide to me one of his business partners to conduct the refinance. The refinance took less than 6 weeks and was conducted entirely while I was out of town on business! I was extremely happy with Jay’s recommendation.
I couldn’t be happier with Jay and would highly recommend his services!
Christopher Hacker March 27, 2015
I would highly recommend the services of Jay Martinez – he made buying my first home such an exciting and stress-free process! Jay advised me throughout every detail, utilizing his local expertise and solid professional reputation to help me secure a condo in Scottsdale that had been a foreclosure property. As my new home needed some extensive repairs and upgrades beyond what I could do myself, Jay referred me to a host of contractors and services that were able to assist with cost-effective and excellent work. I came to rely on calling Jay for many aspects of settling in to my new home, and he was always readily available with the best advice to offer. I recently had to locate to Los Angeles for a job opportunity, and once again, Jay was there to help me in securing a reliable management company that has tended to all of my needs in renting the condo – giving me great peace of mind. I bought my home nearly 5 years ago but I stay in contact with Jay as I know his desire to serve his clients never fades, and he is always willing to answer my questions or help in any way that he can. I look forward to working with Jay in the future!
Christi Klein March 27, 2015
We have bought and sold multiple homes with Jay and compared to other Realtors we have dealt with he is in a completely different class when it comes to service and follow through. His market knowledge, professionalism and integrity are second to none and I would recommend him without hesitation to anyone looking for honest, top notch real estate representation. His expert guidance, unyielding level of competence and tremendous work ethic have been invaluable on numerous occasions.
Sam & Tiffany Kasanicky March 27, 2015
Jay Martinez is a real professional who truly understands the real estate marketplace and is very customer-focused. Our challenge was to find a home in the Phoenix area while residing in the Midwest. We had limited time to travel to Phoenix for research of neighborhoods, house showings, etc. We needed someone "on the ground' who was both knowledgeable and willing to go the extra mile on our behalf. We were very fortunate to have found Jay to represent us, and highly recommend his expertise to others about to embark on purchasing or selling a home.
At the start, Jay invested a lot of his time to personally get to know us and our desires. From there, he dug in to find listing options within our guidelines and communicated daily with us with news and updates. We were always informed of new listings just as they hit the market. On days we could travel to Phoenix, Jay would efficiently organized a complete day of quality property showings.
On only the third visit to town, we found the house that surpassed all of our needs. From that point on, Jay literally took care of the rest. From contract to closing, Jay was engaged in every aspect of the home purchase. In fact, from the day we had seen the house we wanted, we did not come back to town until the day of the closing and handed the keys. Jay made certain the closing stayed on schedule, and that the house was in perfect move-in condition.
Jay is a realtor that doesn't push a listing unless it's absolutely right for his client. Rather, he allows the search process to run it's course so the right house is bought or sold at the right time. He is very hands-on and your full-service representative. Jay gets the job done!
Bob & Amy Bulgatz March 27, 2015
Purchasing our dream home out of state was a daunting task; Jay made this dream a reality. Throughout the entire process, Jay kept us informed and worked tirelessly to close the deal on our new home. Purchasing a short sale property is incredibly complicated,but Jay streamlined the entire process and took the time to answer all of our questions. We simply cannot thank him enough for bringing us one step closer to our retirement and would recommend his services in a heartbeat! Thank you Jay for all your help.
Paul & Rose Erdman March 27, 2015
Jay Martinez was recommended to me by a family member in 2002 and we worked together for about three months. The market was difficult and my available cash for a home was limited. Jay never gave up, stayed motivated, and treated me like any other client--dedicated to the cause. It ended up that I could not purchase at the time, but I referred other friends to him and one ended up successfully (and happily) purchasing a home with Jay's assistance.
A decade later my situation changed and I found I was in the market again. Jay has a personal style that made me immediately comfortable with taking his recommendations and making decisions on which properties to preview. He is very knowledgeable of the valley and was able to ask the right questions while we looked around. Jay was patient and forthright throughout the process. He was extremely responsive and available for appointments-- it seemed as though he was personally purchasing the property when we did the walk-through. Most importantly, the service didn't end when escrow closed. He continues to support his clients and I know he will be a life-long friend. Thank you for all you did--especially when I was freaking out about the VA paperwork!
Leigh Waite March 27, 2015
Jay helped us search for a home that would suit our price range and eased the process for us during a difficult time in our lives. He was always very patient and accommodating. Not once did we feel like we weren't his highest priority. We viewed many homes during this period and never felt pressured to buy at all. Jay is very honest and knowledgeable about the industry and guided us throughout the whole process. Communication was easy via emails, text messages, and phone calls. When we finally found the perfect home he worked very fast to make sure we would land it at a price we could afford. Jay handled negotiating the entire deal very well and helped us coordinate all the other aspects of appraisals, inspections, and other services. Thanks Jay for the great job in helping us find our perfect home!
Luis & Olivia Diaz March 27, 2015
Jay M. Martinez of Luxe Real Estate Group was the listing agent on my townhouse that I recently sold in the center of Phoenix. From the first time I called him to inquire about another a listing he had near my home, he was pleasant, helpful, and informative. He was very on top of the current market condition and helped me price my home appropriately.
Even though my townhouse was a small, inexpensive place, Jay gave the selling of it continual respect and professional attention throughout the process. He was an excellent communicator via email, phone calls, and in person. He did a superb marketing job with photos, blog posts, MLS listings and more. The house sold quickly and he stayed on top of the details from start to finish. Not only have I recommended him to others, I’m working with him to find a new home to purchase. When I called him recently because I wanted to see a property, he went out of his way, even though he had the flu, to show me the house that day and submit my offer.
Susan Vespoli March 27, 2015